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Travel Guide

15 days ago 2024/05/28
$500 - $1,000

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Job Description

  1. Reservation and Ticketing:
  • Assist clients in booking flights, accommodations, and other travel-related services.
  • Provide information on available travel options, schedules, and pricing.
  • Confirm reservations and issue tickets, ensuring accuracy and compliance with relevant regulations.
  • Handle changes, cancellations, and rebooking as needed.
  1. Travel Guidance:
  • Act as a knowledgeable resource for travelers, offering information on destinations, culture, local attractions, and travel itineraries.
  • Provide advice on visa requirements, health precautions, and travel insurance options.
  • Offer recommendations for restaurants, activities, and transportation options at the destination.
  • Address any questions or concerns travelers may have regarding their journey.
  1. Customer Service:
  • Provide exceptional customer service by addressing inquiries promptly and professionally.
  • Maintain a positive and empathetic attitude when handling customer issues or complaints.
  • Ensure client satisfaction by going the extra mile to meet their needs.
  1. Documentation and Records:
  • Maintain accurate records of reservations, tickets, and client information.
  • Stay updated on travel regulations, visa requirements, and any industry-related changes.
  • Prepare and present necessary travel documents and itineraries to clients.
  1. Sales and Upselling:
  • Identify opportunities for upselling travel-related services such as tours, travel insurance, or car rentals.
  • Contribute to the company's revenue growth by meeting or exceeding sales targets.

Skills

Requirements:

  • Proven experience in reservation and ticketing within the travel and tourism industry is highly desirable.
  • Strong knowledge of booking systems and ticketing software.
  • Excellent communication and interpersonal skills.
  • A passion for travel and a deep understanding of different destinations and cultures.
  • Detail-oriented and capable of multitasking in a fast-paced environment.
  • Proficiency in using relevant computer applications and tools.
  • Willingness to work flexible hours, including weekends and holidays as required.
  • Travel industry certifications, such as IATA, would be a plus.


Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Administration Support Services
Company Type
Unspecified
Job Role
Hospitality and Tourism
Employment Type
Full Time Employee
Monthly Salary Range
$500 - $1,000
Number of Vacancies
3

Preferred Candidate

Residence Location
United Arab Emirates
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