1. Ensure customer’s needs are identified.
2. Carry out treatments in a relaxed friendly and clean environment.
3. Book customer’s appointments with efficient time allocated for each appointment.
4. Provide consultation and advice to customers if/when required, especially with providing color services.
5. Provide all hairdressing services
6. Ensure completion of customer’s record cards for every color service provided.
7. Operate POS to receive payments from customers and maintain appointments.
8. Maintain a clean working area and sanitize tools after each customer.
9. Promote and demonstrate products for retail.
10. Attempt to resolve complaints/ customer feedback within the Salon with the support of Salon Manager.
11. Undertake general cleaning duties to ensure the Salon is kept to high standards.
12. Ensure relevant infection prevention and control procedures are followed at all times.
13. Operate and manage Sleek Hair Studio in the absence of Salon Manager when required.
14. Ability to remain ‘current’ – willingness to undertake training to further enhance skills.
15. Be aware of the University’s and UNE Life’s policies and procedures relating to equal opportunity, risk management, Workplace Health and Safety, records management and quality assurance as they apply to this position.
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