1.Develop and implement strategies, tools, and products to enhance rider experience and delivery service quality.
2. Manage riders' behaviors through compliance rules and identify patterns of fraudulent conduct.
3. Design training courses, programs, and workshops for riders to successfully provide high quality deliver service to vendors and customers
4. Procure rider equipment. Establish and maintain equipment distribution to riders. Ensures compliance of rider equipment.
5. Review and verify riders' documents. Perform check before approving the applicants.
1. Bachelor degree or above, at least 3-5 years of related areas as operations of rider/drive experience, rider/drive quality, rider/drive compliance
2. Target oriented & data driven
3. Leadership skills, with the ability to mentor and guide team members
4. Energetic and excited about joining a startup environment
5. Proficiency in Arabic and English
KeeTa is a new food delivery platform that incorporates technological innovation to connect consumers with local restaurants and couriers. With a vision and mission to help everyone eat better and live better, we are committed to providing the highest quality user experience and service so that consumers, restaurants and couriers can benefit from the entire ecosystem. KeeTa was founded in 2023 by Meituan (3690.HK), which is a Hong Kong-listed company that also operates Meituan Waimai, the world's largest food delivery platform.
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