Job Summary
To administer and support the patient life cycle to meet company’s objectives of profitability, patient satisfaction and stakeholder experience. To combine leadership skills with a desire to provide a positive customer experience to lead the customer success team. To organize and develop a way to measure how customers perceive the product and/or service the healthcare facility provides.
Job Responsibilities 1
Job Responsibilities 2
Job Knowledge & Skills
• Strong Knowledge of the Healthcare industry
• Ability to analyse data in an accurate and time efficient manner
• Understanding of confidentiality and safeguarding procedures
• Excellent customer service and the ability to communicate efficiently
• Interested in skills training and development
• Good at problem solving and multi-tasking
• Professional, flexible, and positive
• Willingness to work as part of a team
• Ability to work autonomously
• Ability to work to a very high standard
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 4 years of experience (required)
Experience work in healthcare facility (preferred)
Minimum 2 years in GCC (preferred)
Competencies
Collaboration
Accountability
Resilience
Quality
Leadership
Education
Bachelor's Degree in any related field
Power International Holding (PIH) is a diversified business conglomerate, grouped into 5 main sectors: General Contracting, Agro-Food Industries, Real Estate Development, Lifestyle (Hospitality, Entertainment & Catering) and General Services. To ensure the sustainability and success of each businesses within the various sectors, we are committed to providing every entity with the tools and resources together with the central functional support to enable development and growth. We work in specialization, to ensure that each business strives to achieve the organization’s objectives and goals. Grouping is done through focus and trade excellence of organization leaders who proactively work together in multi-disciplinary groups, ensuring that each business thrives and flourishes.
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