a Senior Enterprise Technical Support Engineer to join our Support Operations ... customers. This involves responding to customer inquiries via phone, email, and ...
for an Enterprise Technical Support Engineer to join our Support Operations ... customers. This involves responding to customer inquiries via phone, email, and ...
customers. This involves responding to customer inquiries via phone, email, and ... cases Conquer visibility on critical customer issues and manage your own ...
situations, such as a major service outage Ability to identify opportunities ... you’re a software engineer, marketing manager, customer care pro, or product ...
specialist during any major/critical service-impacting events Identify opportunities to ... any issues to Engineering Handle customer calls for false positive/cyber ...