a best-in-class contact center solution for a global, multi ... line, high-volume servicing contact center. You’ll deliver architecture, configuration ...
on automated testing for contact center telephony and IVR technologies Design ... of the Call Flow and business requirements A change agent for continuous ... Contact Center...
understanding of cloud-based contact center as a service platforms (CCaaS ... Experian’s contact center environment. Construct, monitor, and analyze call flows and ...