Job Description
We are looking for an enthusiastic Customer support Executive will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities:
- Manage a large amount of incoming phone calls
- Identify and assess customer's needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines, and policies
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Call Centers & Customer Care Outsourcing
- Company Type
- Unspecified
- Job Role
- Customer Service and Call Center
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 15
Preferred Candidate
- Nationality
- India
- Degree
- High school or equivalent
