Business Development Manager

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group.

Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

• Responsible for bringing and developing the business directly from the client.
• Adhere to all company policies, procedures and business ethics code and ensure that they are communicated and implemented.
• Initiate and coordinates development of action plans to get new clients.
• Identify new potential clients within the allocated sector and implement business development activities.
• Identify client’s requirements and determine the best solution, present proposal, while ensuring customer concurrence throughout the entire implementation process to support successful association.
• Provide timely customized Services solutions and services to our customers/ partners to meet their requirements and exceed their satisfaction levels.
• Ensure that all communication with clients is accurate in content & format and are in accordance with Company standards.
• Solicit client feedback throughout the proposal and execution phases.
• Monitor client’s feedback and satisfaction with the products.
• Maintain awareness of the market (products, clients, competitors) and use any relevant information to build client base.
• Liaise with operations team and act as liaison between client & operations on issues relating to delivery, installation, and project completion/maintenance.
• Routinely meet clients to ensure satisfaction and address any potential issues appropriately.
• Prepare internal weekly reports, forecasting and other routine reports on a timely basis and as requested from time to time by Head of Sales
• Ensure good relations are maintained with clients and all members of staff at all levels.
• Adherence to the Quality Management System procedures and its performance
• Maintain a database of current and potential clients.

• Bachelor’s degree in related discipline or engineering field from a recognised University or Institution
• MBA is a plus.

• Advanced IT skills
• Strong English communication skills, both written and verbal

Experience Requirements:

• At least 4+ years of experience in Business Development in the Office Automation industry
• A proven, successful track record in business development in assigned sectors/ territories.

Attributes and Behaviours:

• Develop and sustain strong customer relationships.
• Exceptional communication skills.
• Ability to work in a multi-cultural environment using a range of verbal and written skills, including drafting, and delivering powerful PP presentations.
• Strong commercial acumen & excellent negotiation abilities.