Duties and Responsibilities include but not limited to:
2.1 Sales Activities
• Meet established annual, quarterly, monthly, or weekly sales targets, and prioritize and schedule own activities to ensure achievement of agreed targets
• Follow-up with customers to ensure collection of credit payments
• Assess customer needs and suggest appropriate products and services to increase customers’ loyalty
• Assist the Sales Manager in developing the individual sales and budget plan
• Identify and address disputes with customers to ensure customer retention and protect the company’s market positioning
• Maintain good relationship with customers to ensure customer satisfaction and repeat business
• Act as a primary contact to ensure all customer requests are handled properly, ensuring high levels of customer satisfaction
• Keep track of opening of client accounts, handles client queries and complaints, co-ordinates with Marketing (Product Management) to ensure customer needs are well understood
2.2 Business Development Activities
• Identify, research, and conduct prospective customers and build positive relationships that will generate future sales and repeat business
• Define potential customers based on market information and initiate visits and presentations with them
• Monitor market and competition information and utilize outputs in decision making and feed the relevant market information to Branch Manager
• Build a solid customer pipeline by following sales processes that provides a disciplined approach for successful selling
• Assist the Marketing department in planning activities, such as in trade shows and exhibitions to attract potential clients
2.3 Reporting and Improvements Activities
• Refer customer feedback and information on competitor activity to appropriate contacts within the company so that they can respond to changing market conditions and customer demands
Required Skills:
3.1 Educational: A Diploma in Engineering or in Business
Or a Bachelor’s in Engineering, or in Business.
4. Professional Experience
• Minimum of 2 - 4 years in a similar position preferably in Oil and Gas industry and/or relevant industry
5. Competencies
Excellent understanding of selling and trading
Energetic, ambitious and willing to learn and accept new challenges
Excellent Communication and Persuasive Skills
Self-motivated – results oriented with high adaptability
Strong communication, negotiation and influencing skills.
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