Reporting to: Global Mobility Manager - Destination Field Consultants Job Description
POSITION PURPOSE
Move One’s Relocation Consultants support new expatriates and their families prior to their assignment by introducing them to the community, show them potential neighborhoods, support them with finding a home and sourcing schools and become familiar with the area, culture and customs. Once the expatriate and/or family relocate, the consultant and relocation team continue to offer support services to ensure a smooth settling in process.
RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS
Answer any queries, which the transferee may have about the relocation process and his/her expectations about the new location.
Find neighborhoods, residences, schools/childcare for the transferee relevant to their needs and priorities, coordinating with the relocation team to provide optimum service. Coordinate all relevant visits and a suitable itinerary for the transferee based on the agreed services. These visits include, but are not limited to, rental properties, schools, neighborhoods, clubs, etc.
Keep in constant communication with your assigned transferee(s) so that the most suitable itinerary is presented that meets their needs and expectations.
Accompany the transferee on each day’s orientation, home-finding or school search and/or settling-in or familiarization tour.
Follow up to answer additional questions and inform the relocation team and your assigned in-house Relocation Coordinator of the outcome, questions, challenges, needs analysis, follow up schedule, etc.
All Move One Employees and Consultants are expected to:
Work effectively as a team contributor on all assignments.
Interact professionally with other employees, customers and suppliers.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Perform quality work within deadlines with or without direct supervision.
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