Job Summary
Job Responsibilities 1
Comprehensive understanding of the hospitality industry, including luxury service standards, guest preferences, and etiquette, to provide exceptional service and exceed guest expectations.
Proficiency in traditional butler duties, such as valet services, room preparation, and personalized guest assistance, ensuring a seamless and luxurious experience for guests.
Strong leadership and supervisory skills to oversee a team of butlers, delegate tasks, and ensure high standards of service delivery and guest satisfaction.
Excellent interpersonal and communication skills to interact with guests, colleagues, and other staff members professionally and effectively, anticipating guest needs and providing personalized service.
Ability to think quickly and creatively to address guest inquiries, resolve issues, and handle unexpected situations, demonstrating flexibility and resourcefulness to maintain a high level of guest satisfaction.
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