Social Media Specialist

JOB PURPOSE

Responsible for conducting the communication of the corporate image through social media.

KEY ACCOUNTABILITIES

1. Monitors company online communities and presence;

2. Makes initial responses to inquiries, complaints, comments, and other contacts generated

through social media and coordinates escalations or further communications;

3. Pushes the company message to online communities, media, analysts and the general public;

4. Creates marketing opportunities to drive favorable coverage by building relationships with

social network influencers;

5. Works on Employer Branding and the employer value proposition.

6. Maintains the social network pages, blog and micro-blogging content for internal and external

communications;

7. Stays up-to-date with the latest trends and changes of Social Media Industry Knowledge;

8. Respects all of the companys internal rules, policies and procedures;

9. Analyzes and fills all required reports on daily, weekly, monthly and yearly bases;

10. Sets a good example regarding punctuality, hygiene, attendance and attitude;

11. Performs other duties in line with scope of work and as assigned by the direct Manager.