Sales Manager - South Asia

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Designation: Sales Manager – South Asia

Location: Mumbai

Job Description:

• Enhance Cetaphil brand’s presence / relevance inside clinic, at the same time building strong network with other stakeholders like HCPs, pharmacies, stockiest.
• Build an engaging team and ensure each member is valued and feels part of the Galderma growth story.
• Ensure individual development plan, career pathing is understood by each member of team.
• Collaborate with marketing team on strategy execution, gaining competitive advantage and gain market share.
• Build a performance-based culture where each team member is held accountable for outcome and is recognized and awarded.
• Improve diversity ratio of team by identifying talent on ground or through referrals. Exhibits strong business / work ethics and compliance.

Key Responsibilities:

• Responsible for revenue generation in assigned business and geography as per the Budget decided by the Company in line with the short term and long-term goals of the Organization.
• Develops, implements, and establishes action plans to achieve sales force quotas within the approved national sales force plan.
• Approves expenses for all units within approved department budget.
• Establishes sales objectives, territory alignment and resource allocations as appropriate.
• Directs all phases of sales team management including but not limited to:
• Being responsible for the overall management, coordination and evaluation of the sales department team while achieving sales goals,
• Supervising sales force activities, in accordance with internal HR policies and applicable laws, or along with the local HR Manager when existing position within the company, including interviewing, hiring, dismissing, training, motivating, developing, planning, assigning, directing, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems,
• Dealing with market coverage,
• Establishing budgets,
• Reviewing promotional programs and activity reports.
• Supervises all aspects of field sales activities through Regional Business Managers and District Sales Managers, including:
• Establishing customer prioritization plans and keeping contacts with physicians and trade.
• Conducting sales and plan of action (POA) meetings,
• Field testing and evaluating marketing programs,
• Editing and reviewing training programs,
• Analysing sales by products and total sales.
• Building and establishing new launch products and focus brands.
• Provides regular reporting of sales results, individual performance, and forecast projections to his/her Management. Work with Sales, Marketing, and other in-house departments to develop sales programs and promotions for company products and all other activity.

Job Requirement:

• Education: Graduation in any stream/ MBA/ PG
• Work Experience: 15 years’ experience in Rx to OTC switch brands, brands those have / are undergoing consumerization and should have a 6 to 7 years proven track record in sales and distributor handling at least in two principal SA countries.
• Required pre-requisites skills/experience for this position:
• Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software.
• Reasoning abilities:
• Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Behavioral skills:
• People development/ Territory Management/ Customer Management/ Change Management/ Brand Building and Performance/Strategic Decision making/ Profitability.

Skills & Attributes Required:

• Strategic and innovative thinking: Define and prioritize the insights needed to achieve business and marketing goals. The ability to formulate new ideas or to adapt or use existing ideas in a new or unexpected way to solve problems.
• Conceptualizing: Ability to visualize abstract concepts, see relations between them, and draw constructive conclusions.
• Achievement oriented: Drive and passion to accomplish goals, and always striving to improve processes and be more efficient.
• Teamwork & Collaboration: Collaborate internally to build strong internal and external customer relationships.
• Influencing & execution: Influence digital strategy within the organisation in terms of its impact on structure, culture, and strategic plans. The ability to actively promote ideas and initiatives both internally and externally.
• Monitoring & evaluation: Recognize the need for change and support the implementation of change through positive behaviour.