Procurement Manager- Technology

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing, and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities, and organisations than any other. We also operate English language teaching schools in South East Asia.

We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives – not only of our customers, but their wider communities. IDP over its half a century’s business service provider has an enormous volume of data which is its core IP. IDP operates in 33 countries for Student placement and in 60 countries for IELTS. Our websites have over 100 million visitors a year and have the World’s most comprehensive course and institution search across 40+ sites.

By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success.

• Technology Procurement Management Expertise
• Team Leadership
• Circa $36M portfolio
• Build the Technology Procurement Capability & Team
• Continued Investment in Ariba Platform
• Significant Change Agenda

The Technology Procurement Manager is responsible for the enterprise-level optimisation of technology procurement and maximising the value of IDP’s technology supplier relationships.

Establishing and managing IDP technology procurement function including the activities, processes, roles, and accountabilities for all IDP Technology procurement, contracts, support, maintenance, and vendor performance management.

The Technology Procurement Manager’s role will include:

• Category Management. Delivering on identified opportunities for effective Category Management with expected impact measured in the millions.
• Collaborative Teams. Working with other members of the Technology Management Office, Corporate Procurement, Legal, Project Teams and IDP’s Technology Support teams oriented toward the adoption of smart technologies and improved processes.
• Communication. Significantly, and continuously,optimising and raising the understanding of Technology Procurement Processes across stakeholder groups.
• Optimising Risk. Working with Corporate Procurement, Legal, Risk, Accounts Payable and other members of the Technology Management Office to optimise IDP’s approach to managing Technology Vendor Risk.

Work closely with Technology Leadership to develop strategies and plans to optimize a TCO view of technology procurement outcomes.

Key Responsibility

High Functioning Team

• Create a culture of customer-centricity, quality, trust, and competence.
• Develop and nurture Technology Procurement team members

Lower per-unit Technology TCO

• Reduced Cloud Spend
• Reduced per-Employee Technology Cost
• Vendor Consolidation

Technology Procurement Operating Model

• Lead the Technology Procurement Team.
• Alignment to Technology Strategy and Operating Model
• Create a flexible org design that meets their needs and allows them to engage with an extended group of stakeholders.
• Clear Roles and Accountabilities
• Process Efficacy

Accelerate Business Outcomes

• Improved Time-to-Value
• Focus on Enterprise Value & TCO
• Spend Efficacy
• Optimize Contract Risk

Contribute to Enterprise Risk Management

• Vendor Consolidation & Reduced Vendor Proliferation
• Reduce Vendor and Business Risk
• Compliance & Governance

Optimize the value of Vendor Relationships

• Vendor Performance Management
• Vendor Contract Management

Sourcing and RFx

• Formalize and communicate IDP Technology’s Sourcing and RFx processes.
• Execute Sourcing initiatives in conjunction with Project Teams. Enterprise Architecture and other TMO members.

Procurement Contract Management

• Work with Project teams, and IDP Legal, to formalize IDP Head Agreements and Procurement Contracts.
• Mature contract life cycle management by implementing advanced contract analytics to handle risk and regulatory changes.

Relationships

Internal

External

• Technology Procurement Team
• Director Technology Management Office
• Technology Business Manager
• IDP Legal
• Group Technology Leadership Team
• Regional and Corporate Leaders
• Service Management
• Finance Business Partners
• Procurement Business Partners

• Vendors, Suppliers, and Partners

Person Specification

Background

• Extensive experience (7-10 years) in Technology Procurement function of a non-Technology company.
• Experience in managing the diverse procurement needs of an internal Technology organization for a Global Company.

Essential requirements

Dynamic Environment

• Able to cope with a high energy environment with multiple workstreams simultaneously.
• Has the intellectual curiosity to challenge assumptions, push boundaries, and exhibit intrinsic motivation to explore new solutions.

Team Leadership

• Demonstrable experience in establishing and leading a modern internal Technology Procurement capability.

Procurement Operations

• A strong understanding of Technology Procurement process patterns, contracts, typical clauses, and contract structures.
• Experienced in designing outcome-based procurement internal services in the context of technology capability objectives.
• Good exposure and knowledge of technology procurement - in particular experience with enterprise platforms and business solutions software agreements would be highly regarded

Communications Excellence

• Strong stakeholder management skills. The executive level communication skills necessary to convince a federated technology organization to adopt an enterprise-optimized technology procurement model.
• Effectively share and synthesis information with others; able to affect decisions and guide stakeholders. Tailor communication and influence style depending on need. Leverages networks to share information and guide outcomes.

Sourcing and Contracts

• Procurement negotiation experience in multiple technology categories at an enterprise level.
• Strong understanding of Procurement Contracts, appropriate clauses, and execution processes.

Desirable requirements

• Experience with the Ariba tool including: Sourcing, Contract Management, and Buyer.
• A Bachelor's or Master's degree in Business, Commerce, Law or similar is desirable.

WORKING AT IDP

• IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.