Unit Manager- PMO Support

Position Title:

Unit Manager, PPM

Reports to (Responsibility Level):

Sr. Manager/Service Delivery Leader - Operations

Supervises:

NA

Location:

MGOSC MCC1

Global Grade:

Grade 11

Complexity: OSTG

PID/s Load Mapping:

Position Summary

This position will have direct responsibility, as a PPM representative, for the day- to -day program management of strategic programs. Ensuring operational excellence through the identification, prioritization, and implementation of projects  programs that meets strategic, tactical, market, and customer demands. Identifies and resolves project interdependencies, overlaps and integration concerns across the portfolio. Develops and implements a consistently deployed approach to multi-disciplinary project management. Drive change management and manage changes including changes to business processes, systems and technology, job roles and organization structures.

Job Responsibilities

• Assist / Prepare Management reports / dashboard view
• Manage multiple stakeholders across regions, as needed
• Steer project meetings / calls to a logical conclusion
• Ensure projects are completed in accordance with all Risk, and other relevant firm-wide guidelines
• Create and govern project plans, work closely with regional stakeholders
• Monitor projects on an ongoing basis, evaluate progress and quality, manage issue resolution process, and raise issue/risks as necessary
• Monitor tasks on Critical Path of the project/program
• Schedule / Host / draft minutes and Publish minutes for various meetings within the stipulated timelines

Education, Technical Skills & Other Critical Requirement

Education

Graduates or Post-Graduates with strong communication skills

• Minimum 5-7 years of experience with 2+ years of relevant experience in Program & Project Management/ PPM role
• 1 year of Supervisory experience required in case of people management role

Technical Skills

• Good Analytical and Problem-Solving skills
• Good understanding of Project Management Concepts and Project Life cycle
• Good understanding of MS-Office including MS-Excel, MS PowerPoint and MS word
• Excellent understanding of MS Project
• Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to Leadership/stakeholders (via weekly status report)
• Should be good in excel reporting (knowledge of graphs, pivots, macros, VLOOKUP, etc. is an advantage)
• Experience managing/working with geographically distributed and culturally diverse working groups with strong intra-team management and coaching skills

• Project management certifications are preferred

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.