Team Lead - Byzzer

As a Finance Associate – Byzzer, you step into a pivotal role where you play a multifaceted part in driving the intricate and dynamic Billing & Collection process. Our commitment to quality and growth is mirrored in the diverse responsibilities you'll take on in this role.

Your journey as a Finance Associate – Byzzer will encompass much more than just numbers. You'll gain invaluable insights into the entirety of our Order-to-Cash (OTC) operations, providing you with a comprehensive understanding of the financial landscape. This holistic perspective not only empowers you with a deep appreciation of our business processes but also paves the way for endless opportunities for personal and professional growth.

At NielsenIQ, we believe in nurturing talent, fostering creativity, and providing the tools and support to help you excel in your career. Your role as a Finance Associate – Byzzer is not just a job; it's an opportunity to be part of a dynamic, forward-thinking organization that values innovation and the pursuit of excellence.

RESPONSIBILITIES –

The incumbent will also be responsible for below activities of Collection & Billing

ITC Activities/Responsibilities

• Sending monthly statement of accounts to all the customers
• Daily follow up on emails with the customer
• Follow ups done internal stake holders to resolve the query of the customers.
• Revert on the customer’s query.
• Drive Invoice dispatch/Upload operations
• Pause of service- discussion & finalizing the list of the customer which is done once in a month with the Team lead & Senior Manager
• Sending Pause of service notice to the client in case of non-payment
• Reconciliations done as per the request/ query of the customer.
• Comments updated monthly to R2R team.
• Calls made to the customers on daily basis to take an update on the past due invoices.

OTI Activities/Responsibilities

• Partner with Byzzer lead & post sales and to drive and improve Byzzer billing operation
• Approving Dynamics opportunities
• Approving NetSuite sales orders
• Credit and rebill process.
• Query Management

A LITTLE BIT ABOUT YOU

A successful Finance associate will achieve a balanced coordination and seamless execution of OTI & ITC activities. S/he will have delivered on all process governance and controllership metrics. S/he will have promoted leadership and talent development and have willingly demonstrated values and behaviours as a finance partner

• Degree in Finance or Accounting. MBA/PGDM is preferred.
• Fluency in English mandatory; second or third regional language preferred.
• 2+ years relevant professional experience in Billing & collection
• Prior experience in an outsourced or global shared services environment
• Experience in client facing roles and finance operations for North American market/clients.
• Experience in driving process improvement within a Finance organization
• Successful track record of development/delivery of complex solutions

• Experience with ERP systems (preferably Oracle) and IT-PC literate

  
  
• Strong communication skills, team player, leadership traits

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion