Sr Business Relationship Manager-2400005353

Role Responsibilities 

• Business Drivers
• Achieve personal sales target
• Segment focus, customer focussed needs-based selling
• Being a NR Acquisition Manager, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to, Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also be involving deepening these relationships by cross-selling various product
• Customer Experience
• Operational quality -Error free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill
• Ensure nil Customer complaints
• Risk Assurance
• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Business

• Business Drivers
• Achieve personal sales target
• Segment focus, customer focussed needs-based selling
• Being a NR Acquisition Manager, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to, Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also be involving deepening these relationships by cross-selling various product

Processes

• Adhered to Policies and procedures

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

QUALIFICATIONS

TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

• Graduate or MBA
• AMFI and IRDA certification

Our Ideal Candidate 

• Communication Skills
• Banking Knowledge

About Standard Chartered 

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

·Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

·Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

·Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

·Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

·Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

·Flexible working options based around home and office locations, with flexible working patterns